I could not have been happier with my experience at Honest-1 today. I called at the last minute to see if they could fit me in for an appointment to look at my malfunctioning windshield wiper. Andrew told me to come on over. As soon as I showed up, he came out to assess my car, returned with a socket wrench, and fixed the issue within 2 minutes. Then he just told me to have a nice day...no charge! Who in this century does that? I will be back to Honest-1 because this is the kind of place I won't mind spending my money when bigger issues arise. What amazing customer service...and I've never even been a customer before!