My wife was traveling out of town to an event when her car broke down in the middle of the road and a fuel pump went out. As I was working from home, I did an internet search and found close proximity and good reviews online with the Honest 1 Uptown location so gave them a call. Andrew picked up and helped us out. While at home, I was able to coordinate a complete automotive repair, get my wife to her event and have the car ready the same day and within the timeframe that worked for US! Andrew kept me informed over the phone every step of the way, from when the vehicle arrived via tow truck to Honest 1 to diagnosing the problem, keeping me informed as to the time frame it would take to get the parts and have them installed and to the point when the car was done and ready for pickup. Andrew's courtesy, knowledge and professionalism were well beyond what I have come to expect in the auto repair industry and I was absolutely blown away by how easy he made the process, how thorough the work was and by how friendly and accommodating he was to our needs. While I do not live in the area and will likely not have many opportunities to frequent the location again, I highly recommend the service at Honest 1 and would encourage anyone to check them out and see why these folks should be your lifelong service center. My only regret with my experience with Honest 1 was that I was not there in person to shake Andrew's hand and thank him face to face for such superb professionalism and care!